The contact details shown below should be used by employers for queries about the operation of PAYE, including queries relating to:

  • Pay as You Earn (PAYE).
  • Pay Related Social Insurance (PRSI).
  • New employees.
  • Benefit in Kind (BIK).

For taxpayer confidentiality reasons, the helpline is unable to discuss the tax affairs of an individual employee with their employer.  Such queries should be made by the employee through the Pay as you Earn (PAYE) service.


01 738 3638


Call charges may vary depending on your telephone provider's service contract.

Opening hours

The National Employer Helpline normal telephone opening hours: 09.00 to 17.00 Monday to Friday.


Please use the secure 'MyEnquiries' service available in myAccount or ROS.

Postal address

National Employer helpline
Business Division
Government Offices
Co. Tipperary
E45 T611.